We have over 260 technical service delivery staff, with certified expertise in virtual and physical recovery accross all types of mainframe, mid-range, UNIX and Intel environments, focusing solely on supporting business continuity solutions.
Core service options
Fixed Hot Site Recovery– Available from over 20 recovery locations on a shared, restricted or dedicated basis, we can support all major manufacturers’ platforms.
Enhanced Recovery– We use standby operating systems, domain controllers and Remote Console technology to achieve a speedy recovery without the need for a full managed service.
Timely – Recovery can start when you call; not when you arrive on site and if you use our Remote Console capability you need not turn up for your test in person. Use our assisted testing services to carry out some of the physical aspects whilst you adminsister your servers securely and remotely from wherever you need to work from. All of which makes better use of your teams time when your headcount is probably less than you ideally need.
Assisted Testing Service – We free you to focus on your business by assuming responsibility for regular review and testing of your Technology Recovery solution to ensure it continues to meet your organisation’s needs.
Consulting services- Companies typically call on SunGard when they don’t have the necessary time, resources or expertise in-house to deliver a business continuity plan that will satisfy the business, their customers or regulators. SunGard’s expert consultants can help you shape and script your recovery plan. Drawing on good practice, they will bring their extensive knowledge of risk management, business process standards and compliance to bear. They will help you obtain the best value from your recovery spend and ensure you have the right solution for your business.