After a disaster hits, gaining control of the situation is a critical objective on the path towards restoration especially for central and local Government who under the UK Civil Contingencies Act have a statutory duty to respond to disasters and disruptions and coordinate recovery measures in conjunction with the emergency services and the local community.
SunGard and ESi®, the leader for Emergency Management Systems, have teamed up to develop Incident Manager, powered by WebEOC®. Countless organisations all over the world have used both companies’ products to help them gain and keep control over any type of disruption they encounter.
Incident Manager combines the power of SunGard’s business continuity and crisis management experience with the functionality and ease of use of ESi’s WebEOC product. As an integral part of SunGard’s complete suite of business continuity solutions, it enables remote incident communications, tracking and monitoring of events…all online.
Incident Manger enables users to respond to incidents in real time by providing:
- Coordination: The best way to beat a disaster is to keep control of the situation. At a glance, Incident Manager gives you a broad scope of the situation and makes it possible to track your progress.
- Communication: Never will it be so important within your organisation. Features like chat, e-mail and incident escalation will ensure a more efficient and effective recovery.
- Intelligent Methodology: Incident Manager follows best practices developed by using Incident Command System principles that are recognised incident planning standards, yet remains flexible enough to suit any EOC or Incident Response Centre methodology, including yours.
- Scalability: The virtual command centre means Incident Manager can be just as efficient running from a laptop in an ad hoc meeting place as from a large corporate emergency operations centre (EOC).
And being Web-based means you have the most important thing on your side when dealing with a crisis: speed. During your incident response operation, relevant information is available to anyone logged into the secure application, no matter where they are located at the time.
Can be purchased stand-alone or as part of the SunGard Continuity Management Solution.