About Us: SunGard Availability Services
SunGard Availability Services mission is keeping people and information connected despite situations that threaten to interrupt their business. We understand how vital this ‘Information Availability’ is to protecting key operations, servicing customers, preserving reputation, maintaining profitability and engendering confidence amongst your stakeholders.
As pioneers of the Information Availability arena since 1978, our experience across all business sectors, all environments and all platforms is unrivalled. And we were the FIRST Business Continuity provider worldwide to be certified to BS 25999, the British Standard for Business Continuity Management.
SunGard has been keeping people and information connected for four decades; during that time, we have supported over 2,500 invocations with an unblemished 100% success rate and conducted more than 100,000 recovery tests, as well as undertaking some 10,000-business continuity management projects. Today, in excess of 10,000 customers* worldwide put our knowledge and care to the test every day of the week. Information availability is the result of our strong history of innovation and experience.
Where, when and how you need us...
From assessing availability and continuity requirements to delivering answers via our Consulting, Recovery Solutions and Managed Services; SunGard is confident that we are the only Information Availability provider that can provide comprehensive support for your infrastructure, people and data so your organisation is ‘always prepared, always ready and always on’.
Thus, we combine unrivalled depth of understanding, breadth of experience and scale of operation to deliver a complete continuum of Information Availability services to keep your business in business, regardless of whether you measure your tolerance to disaster in seconds, minutes, hours or days.
And we are also vendor independent, forging partnerships and alliances that keep us abreast of emergent technologies and which enable us to develop leading-edge continuity solutions. Thus you can be assured of receiving objective expert advice on your Information Availability needs.
In Europe, SunGard Availability Services employs more than 500 people across over 30 locations, although the business can support global companies using its network of more than 60 hardened recovery and data centre facilities, all supported by over 2,500 Information Availability professionals and 25,000 miles of dedicated network backbone.
In the UK alone, SunGard provides more than 12,600 end-user positions across 20 locations, which comprise 1,000,000 sq ft of facilities, including fully resilient data centre environments. Customers benefit from over 2,500 man-years of experience.
*SunGard Availability Services serves the full range of blue chip, major corporates through to small and medium-sized enterprises (SMEs). A large proportion of clients operate in the financial sector, which was an ‘early adopter’ of good business continuity practice, however, SunGard also has a significant number of customers within the manufacturing, retail, service utilities and public sectors, and many more market areas. Current customers in the UK include Accenture, Baillie Gifford, B&CE Benefit Schemes, BDO Stoy Hayward LLP, EDS, ICAP Management Services, Northgate Information Solutions, Royal & SunAlliance, Sainsbury’s, Severn Trent Water, Smiths plc and TNT.